Fast and Reliable Shipping Information
At ARTEE.EE, we strive to provide our customers with a seamless and efficient shopping experience, which includes our commitment to fast and reliable shipping. Our aim is to fulfill next day delivery service through Royal Mail Tracked 24, ensuring that you receive your order as quickly as possible. Here are the key points regarding our shipping process:
Same-Day Dispatch:
- All apparel orders placed before 16:00 are aimed to be sent out on the same day.
- For orders that include DTF (Direct-to-Film) prints, the cut-off time is 12:00.
- Same-day dispatch applies only to items in stock.
Extended Lead Time for Custom Orders:
- For custom made-to-fit orders, the lead time might be extended to 2-3 days to ensure the highest quality and precision.
Free Delivery:
- Enjoy free Royal Mail Tracked 24 delivery for all orders above £50.
- For orders below £50, a delivery charge of £4.95 applies.
Potential Delays:
- During particularly busy periods, such as holidays or peak shopping seasons, Royal Mail may experience a higher volume of shipments, which can impact their ability to guarantee next day delivery.
We sincerely apologize for any delays that may occur and appreciate your understanding and patience in these situations.
Customer Support:
Our customer service team is always available to assist you with any queries or concerns regarding your shipment.
We are committed to keeping you informed about the status of your order and providing support should any issues arise.
If you have any questions, please write to our customer support team at support@artee.ee, and we will be glad to help.
Your satisfaction is our top priority, and we are dedicated to improving our processes to ensure timely delivery. We value your trust in ARTEE.EE and will continue to work hard to provide the best possible service. Thank you for choosing us, and we look forward to delivering your order to you promptly.